This accessibility statement applies to the www.scotblood.co.uk website. It does not cover service subdomains such as the Donor Web Portal (donor.scotblood.co.uk), which have their own accessibility statements.
This website is run and managed by the Scottish National Blood Transfusion Service, a directorate of Public Services Delivery Scotland.
Beta Notice
This website is currently in beta, which means some features may still be in development. While we are actively working to ensure the site is fully accessible to all users, there may be areas that do not yet meet our intended accessibility standards.
We welcome your feedback to help us improve. If you encounter any accessibility issues or have suggestions, please contact us.
How you should be able to use this website
We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change colours, contrast levels and fonts using browser or device settings
- zoom in up to 400% without the text spilling off the screen
- navigate most of the website using a keyboard or speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the website text as simple as possible to understand. AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
The Scotblood website has been tested against the Web Content Accessibility Guidelines (WCAG) version 2.2 AA standard.
The most recent independent audit on the most used pages conducted by the Royal National Institute of Blind People (RNIB) consultancy service in May 2026 confirmed that:
- all Level A success criteria tested were met
- all Level AA success criteria tested were met
- there were no HTML WCAG Level A or AA failures identified in the representative sample
The HTML aspects of this website at the point stated achieves WCAG 2.2 AA conformance.
Parts of this website however may not be fully accessible. For example:
- some documents are in PDF and other non-HTML formats may not be fully accessible
Feedback and contact information
If you find any problems not listed on this page or think we’re not meeting accessibility requirements please contact us.
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille again please contact us.
In your request, please include:
- the web address (URL) of the content
- your name and email address
- the format you need, for example large print, audio or an accessible document format
We’ll consider your request and get back to you in 5 days
Reporting accessibility problems with this website
If you find any problems that are not listed on this page or you think we’re not meeting the accessibility requirements, contact us.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
Scottish National Blood Transfusion Service is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances and exemptions listed below.
Non-accessible content
The RNIB audit identified the following advisory issues that may affect usability.
The content listed below is non-accessible for the following reasons.
Advisory issues
- Some links use generic text such as “Read more”, which may not clearly describe the link purpose when taken out of context
- On smaller screen devices, some tabbed content may be partially clipped at very narrow screen widths
Other known issues
| Date | Issue | Description | Responsibility | Status |
|---|---|---|---|---|
| May 2026 | Gutena Tabs | Tabbed interface elements apply ARIA roles to non-supported or incompatible elements, resulting in invalid accessibility semantics. | 3rd Party Developer | Awaiting update |
| May 2026 | NHS Blocks – Accordion | Duplicate ID attributes are present within accordion components, causing accessibility and DOM validation conflicts. | 3rd Party Developer | Awaiting update |
| May 2026 | NHS Blocks – Dashboard Navigation | Alternative text is derived from the element title, resulting in redundant announcements for screen reader users. | 3rd Party Developer | Awaiting update |
| May 2026 | Smart Slider | Keyboard focus enters slider controls after the final menu item, but a visible focus indicator is not present, reducing navigational clarity for keyboard users. | 3rd Party Developer | Awaiting update |
| May 2026 | NHS Blocks | Background images are automatically assigned alternative text based on associated panel titles, despite being decorative and therefore requiring empty alt attributes (alt=””). | 3rd Party Developer | Awaiting update |
These issues do not prevent users from accessing content or completing tasks but may impact on some assistive technology users.
Non-compliance with the accessibility regulations
Some non-HTML documents (mainly PDF format) may not be fully accessible to screen reader software. However, where possible accessible HTML versions of documents and reports have been provided.
Some video content may not have captions.
Content that’s not within the scope of the accessibility regulations
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.
What we’re doing to improve accessibility
We will continue to maintain accessibility standards and consider improvements to address advisory issues identified during testing, including:
- resolve any non-HTML content issues such as non-compliant PDF files
- improving link text clarity
- enhancing responsiveness at very small screen sizes
Preparation of this accessibility statement
This statement was initially prepared on 12 March 2026 following an audit carried out by the Royal National Institute of Blind People (RNIB) consultancy team on a representative sample of the most viewed pages encompassing different templates and most components used on the site. To improve compliance rechecks were completed on 27 March 2026 and 26 May 2026.
The audit assessed a representative sample of pages using automated and manual testing methods, including assistive technologies.
This statement was last revised on 16th June 2026
You can read the full RNIB accessibility test report.