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Updated 25 Feb 2020

This statement applies to the content presented on the domain scotblood.co.uk.  It does not apply to content on any subdomains (for example, donor.scotblood.co.uk).

Using this website

This service is managed and supported by the Scottish National Blood Transfusion Service. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • navigate all of the website using just a keyboard
  • navigate all of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website aren’t fully accessible:

  • Some content is obscured when zoomed to 400% using Internet Explorer.
  • When viewing on a mobile device, some content is presented as collapsible sections. These sections may be difficult to access using a screen reader.
  • The keyboard tab order is not correct on pages where there is an embedded Google map.
  • Links at the bottom of the embedded Google map open in a new tab/window without warning.

We are working to resolve these issues and will have released them to the website when they are complete.

What to do if you can’t access parts of this website

If you need information in a different format contact us and tell us:

  • the web address (URL) of the content
  • your name and email address
  • the format you need, for example, audio CD, braille, BSL or large print, accessible PDF

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting the requirements of the accessibility regulations, please contact us.

Contacting us by phone or visiting us in person

If you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

The Scottish National Blood Transfusion Service is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Issues with technology

Some content is obscured when zoomed to 400% using Internet Explorer. This does not occur using other browsers such as Chrome, Firefox, Safari.

Issues with PDFs and other documents

Many of our older PDFs and Word documents don’t meet accessibility standards - for example, they may not be marked up so they’re accessible to a screen reader.

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. By September 2020, we plan to either fix these or replace them with accessible HTML pages.

The accessibility regulations don’t require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we don’t plan to fix AB Serum - Your questions answered.

Any new PDFs or Word documents we publish will meet accessibility standards.

Issues with interactive tools and transactions

When viewing on a mobile device, some content is presented as collapsible sections. These sections may be difficult to access using a screen reader. A third party plugin has been used to change the layout of certain content when viewed on mobile and therefore not completely compliant with WCAG 2.1. We plan to fix this issue by December 2021.

Many of our pages have embedded Google Maps, which do not have a correct keyboard tab order and have links that open in a new tab/window without warning.

How we tested this website

This website was last tested on 3 February 2020. The test was carried out by the Royal National Institute of Blind People (RNIB) on a representative sample of pages.

What we’re doing to improve accessibility

This statement was prepared on 25 February 2020, and will be reviewed every 6 months.

We are working to resolve all identified accessibility issues, which are within our control and will release them as soon as solutions are available.

Current blood stock levels across Scotland Sunday 29 March

We aim to retain 6 days of stocks at any time in order to meet the requirements of patients in Scotland.

Learn more about blood types